What They Came In For: Pain from an Motor Vehicle Accident

When Sara M. first came to our clinic, she didn’t have high hopes. Not because she didn’t believe in Chinese medicine—she just didn’t believe anything was really going to help.

Three months earlier, she had been in a car accident. It wasn’t major, but it was enough to jolt everything. Her neck had snapped forward, her shoulder jammed tight on impact. At first it felt like soreness. A few days later, it turned into a kind of constant stiffness, and within a week it was pain—sharp, stubborn, and spreading into her upper back and arm. She couldn’t sleep well. She couldn't sit through meetings. Driving triggered it. So did picking up groceries. So did reaching behind her to grab her seatbelt.

She did what most people do. She saw her doctor, who referred her to physical therapy and gave her muscle relaxants. She tried chiropractic. She iced it. She stretched. She rested. And still, day after day, she felt like her body was stuck in some kind of aftershock.

“I just felt like I was doing all the right things,” she told us during her first visit, “and nothing was changing.”

By the time she found her way to Root and Branch, she was exhausted. Not just physically, but emotionally. She was tired of retelling the story, tired of appointments, tired of feeling like her pain was being treated like a problem to solve—rather than an experience she was still stuck inside.

We began, as we always do, by listening. We asked her to describe what she’d been feeling—not just the pain, but the ways it had changed her day-to-day life. We had her move her head and arm in a few different directions so we could see what hurt and what didn’t. Simple movements that, in her case, were no longer simple. Turning her head was difficult. Lifting her arm made her wince. Even breathing deeply seemed tight.

We gently pressed around her shoulder and upper back, not just to find the painful spots, but to understand how her body was holding the tension. Muscles that should’ve been moving freely felt locked down, like they were guarding something. Her body had been trying to protect itself for months—but now it didn’t know how to let go.

We asked about her sleep, her digestion, her energy, her stress—not because those things were “the real cause,” but because pain always has context. And part of our job is to understand the full picture.

Then we treated her.

We used acupuncture to settle her nervous system and help the muscles around her neck and shoulder begin to release. We added a few points to improve circulation and reduce inflammation, and supported the places where her body was still bracing.

After the needles came out, we did some gentle bodywork—a few small, slow movements to help her shoulder and upper back remember how to move without pain. We used a technique called counterstrain, which helps tense muscles relax by putting them in a position of comfort. Nothing forced. Nothing intense. Just a quiet invitation to soften.

We sent her home with an herbal formula to support her healing between clinic visits, and a few simple breathing exercises—not to stretch or push anything, but to give her nervous system something steady to follow. A new rhythm.

When she came back a week later, her eyes were wide.

“I can’t believe how much better I felt,” she said. “Even after the first appointment. I felt clearer. My pain wasn’t gone, but it felt like something had shifted. Like my body had finally exhaled.”

Week by week, that shift deepened. The tension unwound. The pain softened. Her sleep improved. The headaches she hadn’t even mentioned at first started happening less often. She started feeling like herself again.

It wasn’t instant. It wasn’t linear. But it was real.

And more than that—it felt like someone was finally treating her, not just her pain.

We love stories like Sara’s not because they’re miraculous, but because they’re so common. Many of our patients come in with pain that hasn’t responded to other forms of care. They’ve seen multiple providers. They’ve done the protocols. And they’re still hurting—not just in their bodies, but in the quiet places where frustration lives.

What makes Chinese medicine different isn’t just the tools we use—it’s the way we use them. With attention. With curiosity. With the understanding that the body wants to heal—and that sometimes, it just needs a new kind of invitation.

If you’ve been stuck in pain, and you’re not sure what’s next, we’re here. We may not be your first stop. But we can be the one where things finally start to shift.